New top story on Hacker News: Tell HN: Educative.io auto-renews without warning, refuses to provide refunds - Eg News Hub - Latest News

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Sunday, 21 July 2024

New top story on Hacker News: Tell HN: Educative.io auto-renews without warning, refuses to provide refunds

Tell HN: Educative.io auto-renews without warning, refuses to provide refunds
4 by blowski | 0 comments on Hacker News.
For reasons that now elude me, I signed up for educative.io last year. It's not great content, little more than a few crappy ebooks in a web UI. I'm pretty sure I turned off auto-renew at the time (because I normally do this for annual subscriptions), but have no written record. It recently auto-renewed for an annual term (£189), and customer service are refusing to refund. I will, of course, be getting a chargeback from my credit card company. So if you also foolishly subscribed to an educative.io that is now dormant, make sure you're deleted the account and have written evidence.

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